Functions
General Inquiry Management: The AI chat answers questions about the company's services, available professionals, institutional focus, and any other questions related to the organization.
Institutional Information: Provides details on opening hours, addresses, physical locations, service methods, and direct contact channels.
Comprehensive support: Addresses concerns about processes, reservations, requirements, and any other relevant aspects for clients, patients, or professionals who interact with the company.
Connection with organization professionals: Allows a patient to consult information about a specific professional or perform a general search and, if desired, be referred directly to a chat with that professional for more personalized care or appointment scheduling.
With this tool, the company can guarantee fast, clear, and professional service, improving the experience for all its users.
Professional Agenda Reports: Get detailed reports on the agenda of all professionals, a specific group, or a particular professional, displaying scheduled appointments, available times, and overall occupancy.
Daily Agenda Summary: View the status of the day's entire agenda to get a comprehensive overview of the company's activity and availability.
Patient-client list for the day: Easily access the list of patients who will be seen during the day, facilitating organization and operational management.
With this tool, the company can make informed decisions, optimize resources, and improve coordination between professionals and patients.
Personalization of the treatment: Define how you want the assistant to behave with your patients, how they should conduct onboarding, the tone of communication, and how they should address each person.
Training with your own content: You can provide information about your professional approach, your work methods, and your healthcare values, ensuring that the assistant reflects your approach to patient care.
Upload materials: Add text instructions, PDF or Word documents, and any relevant materials so the assistant has all the necessary information and can respond according to your guidelines.
This way, the chat adapts and evolves according to your needs, ensuring a consistent experience aligned with your corporate practice.
Structural management: The company can create, delete, and update the list of professionals and patients/clients, organizing its internal structure according to its needs.
Inviting and assigning roles: You can invite and add new professionals or patients/clients, assigning each one their corresponding roles within the platform.
Independent Accounts: Each professional account and each patient/client account are paid separately, allowing the company to scale its structure according to its growth and needs.
With this tool, the company can maintain centralized and flexible control over its team and customers, optimizing management and service quality.